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Bringing the world of Digital Experiences to life at Connect, the DX industry event on Oct 11th in The Village San Francisco.

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Thursday, October 11
 

9:00am PDT

Registration and Coffee sponsored by SKAVA
Welcome to The Village venue, a tech favorite in the heart of San Francisco. Get registered, grab a badge and meet the rest of the Connect attendees before we get started.

Enjoy coffee and breakfast bites sponsored by our partner SKAVA.

Thursday October 11, 2018 9:00am - 10:00am PDT
Lower floor 969 market street, San Francisco

10:00am PDT

Keynote: Raj de Datta, BloomReach CEO
Join BloomReach CEO Raj de Datta for the opening keynote of Connect San Francisco.

Speakers
avatar for Raj de Datta

Raj de Datta

CEO, BloomReach
Raj brought 10 years of enterprise and entrepreneurial experience with him when he co-founded BloomReach. Before launching the company, he was entrepreneur-in-residence at Mohr-Davidow Ventures. Prior to that, Raj served as Cisco’s director of product marketing and was on the founding... Read More →


Thursday October 11, 2018 10:00am - 10:30am PDT
Main floor 969 market street, San Francisco

10:30am PDT

The Great Unscaling: How AI and thoughtful innovation can get you Unstuck and help build the economy of the future.
Hemant Taneja, author of the revolutionizing book "Unscaled",  and CEO of Bloomreach Raj de Datta take the stage together to dive into the forces that are reshaping the global economy and turning one of the fundamental laws of business and society - the economies of scale - on its head. Hear how thoughtful innovation and unscaling is helping global companies tackle some of the most complicated challenges facing society, and you can play a part in the AI revolution.

"Unscaled is an important and fascinating read for anyone looking to better understand the forces driving innovation and disruption which are affecting every sector of our economy.”

 - PENNY PRITZKER, CHAIRMAN OF PSP AND FORMER U.S. SECRETARY OF COMMERCE

Speakers
avatar for Raj de Datta

Raj de Datta

CEO, BloomReach
Raj brought 10 years of enterprise and entrepreneurial experience with him when he co-founded BloomReach. Before launching the company, he was entrepreneur-in-residence at Mohr-Davidow Ventures. Prior to that, Raj served as Cisco’s director of product marketing and was on the founding... Read More →
avatar for Hemant Taneja

Hemant Taneja

Investor, MD and author of "Unscaled", General Catalyst
Hemant Taneja is a managing director at General Catalyst and is the author of UNSCALED, a 2018 book that explores the role of AI and technology in society. Hemant joined General Catalyst in 2002 and launched its Silicon Valley office in 2011. His investment portfolio spans industries... Read More →


Thursday October 11, 2018 10:30am - 11:10am PDT
Main floor 969 market street, San Francisco

11:10am PDT

Break sponsored by SKAVA
Please join us for a 20minute break at the Connect Zone on the top floor, before we split into the two tracks of the day:

1. The Innovation track

2. Get Unstuck track

Thursday October 11, 2018 11:10am - 11:30am PDT
Top floor - Connect Zone 969 market street, San Francisco

11:30am PDT

Peer Sharing: Three practical merchandiser success stories
Three merchandisers share their greatest achievement from the last 12 months, from unique product launches to valuable customer insights. Discover what challenges other merchandisers are facing at other companies, how they got “unstuck”, and how they measured success.

Speakers
avatar for Dilyara Breyer

Dilyara Breyer

Manager, Ecommerce Merchandising, zennioptical
Dilyara Breyer is the e-commerce merchandising manager at Zenni Optical, a leading online retailer of prescription eyewear. She joined Zenni in 2012, where she helped establish the marketing arm of the company. Since 2014, Dilyara has played an integral role in developing Zenni’s... Read More →
avatar for Christine Lee

Christine Lee

Business Service Manager, BloomReach
Christine leads the Business Services team for the BloomReach Personalization product (Search and Merchandising). She educates customers on how to use BloomReach tools and provide them with services to enable customers to get the most value out of our solutions. Before this role... Read More →
avatar for Robelle Mancilla

Robelle Mancilla

Senior Manager of Site Merchandising, Samsclub
Robelle is an experienced Senior Manager with over 10 years of experience working in the Ecommerce industry. She is currently leading a high-performing Digital Merchandising team that is driving high-growth businesses by developing strategies to grow key categories and programs for... Read More →
avatar for Mariella Trinidad-Do

Mariella Trinidad-Do

Senior Manager of eCommerce, Tailored Brands, Inc.


Thursday October 11, 2018 11:30am - 12:00pm PDT
Lower floor 969 market street, San Francisco

11:30am PDT

Next-Generation Commerce: How Lion Capital is liberating its brands for growth
Brand power is the ultimate weapon against Amazon. Companies with strong brands are memorable and create loyalty. However, brands are increasingly stuck by limited and inflexible e-commerce platforms and tools. To build a strong brand, marketers and merchandisers need tools to tell their unique story and provide innovative experiences to their customers. Jeremy Muras, SVP of Digital at Lion Capital, joins us for a fireside chat to discuss how Lion is helping brands accelerate their growth by giving them the freedom and tools to build these next generation experiences.

Moderators
avatar for David Hurwitz

David Hurwitz

CMO, BloomReach
David leads BloomReach’s marketing and sales development initiatives and organization. His Silicon Valley career began as a software engineer. Later, he created the concepts of IT Governance solutions as CMO of publicly-traded Niku Software and Lean IT as a marketing executive at... Read More →

Speakers
avatar for Jeremy Muras

Jeremy Muras

SVP Digital, Lion Capital - Paige Denim
Jeremy Muras is Digital Director of Lion Capital. Prior to joining Lion Capital, Jeremy spent eight years at Burberry, most recently as Vice President of Digital Commerce. Prior to this, he led the digital team at Agent Provocateur. Jeremy received his BA (Hon) in Historical Studies... Read More →


Thursday October 11, 2018 11:30am - 12:00pm PDT
Main floor 969 market street, San Francisco

12:00pm PDT

Lumens: From search to digital disruption
A fireside chat with Jeff Romero, Digital marketing and SEO manager, who has been with Lumens.com for ~6 years. As the manager of SEO, he is responsible for maintaining organic rankings in a highly competitive vertical that includes such online stores as Wayfair, Home Depot and Lowe’s, as well as many mid-level retailers. Through a combination of technical improvements and a desire to deliver the highest quality content to the customer, Lumens has found a sweet spot for success. 

Speakers
avatar for Nate Barad

Nate Barad

Head of Product Marketing, Bloomreach
Nate Barad is a vital force in bringing the world's leading brands into the digital realm. He has lived and worked internationally, playing a lead role in building online businesses for Major League Baseball, Autotrader, ING Direct Paris, and Bank of England.His deep expertise in... Read More →
avatar for Jeff Romero

Jeff Romero

Digital Marketing + SEO Manager, YDesign Group
Jeff has been with Lumens.com for ~6 years and began with the company by managing website content, then later SEO and Google Shopping campaigns. He comes from a background in Marketing and Information Systems, which has allowed him to find a happy medium between digital marketing... Read More →


Thursday October 11, 2018 12:00pm - 12:30pm PDT
Lower floor 969 market street, San Francisco

12:00pm PDT

What's new for users: Learn about the latest tools available for you
How to get the absolute most out of the tools you have, or a preview into the possibilities that AI-driven site search, merchandising and content management can bring your business. Learn why new and improved features bring the best experience available to your team and your customers, and why merchandising is widely successful when real people control your power-pages and AI takes care of the rest.

Speakers
avatar for Clint Burgess

Clint Burgess

Product Marketing Manager, BloomReach
Clint runs product marketing for BloomReach's Search and Merchandising product. He also led market strategy for its merchandising analytics product and built a rapidly-growing site merchandising community. Previously, Clint worked for 4 years as an enterprise sales rep helping brands... Read More →
avatar for John Field

John Field

Dir. of Product Marketing,, BloomReach
John has over 15 years of experience working with some of the best and brightest software vendors spanning enterprise search, content management, social media management and digital experience management. He has a talent for understanding current business problems and objectives and... Read More →


Thursday October 11, 2018 12:00pm - 12:30pm PDT
Main floor 969 market street, San Francisco

12:30pm PDT

Lunch sponsored by CommerceTools
Please join us for a lunch break of an hour at the Connect Zone on the top floor. Meet our partners at their sponsor tables and chat away with fellow solution experts, marketers and merchandisers.

Part 2 of the day starts at 1:30pm.


Thursday October 11, 2018 12:30pm - 1:30pm PDT
Top floor - Connect Zone 969 market street, San Francisco

1:30pm PDT

Forward Leaning Marketing: How BloomReach CMS was the One fit for Capital One’s modern infrastructure
Capital One Financial Corporation is a bank holding company specializing in credit cards, auto loans, banking and savings products.

Speakers
avatar for John Dagenhardt

John Dagenhardt

Director of Software Engineering, Capital One
John Has over 15 years of experience in Content Management Architecture and Design, leading multiple project efforts and teams concurrently at Capital One.
avatar for Sarita Kannoth

Sarita Kannoth

CMS Product Manager, Capital One
avatar for David Roe

David Roe

Chief Executive Officer, authentic.
David is CEO at Authentic, BloomReach partner and Connect global sponsor. Authentic is a world-class digital agency that is reinventing the way companies view digital, with expertise in creating a personalized, constantly evolving marketing approach that garners measurable success... Read More →


Thursday October 11, 2018 1:30pm - 2:00pm PDT
Lower floor 969 market street, San Francisco

1:30pm PDT

Marketing and IT, the power couple: How Hilton’s teams co-strategize towards the ultimate experience.
Hilton’s VP of Marketing, Jen Chick, and VP of Customer Journey Technology, Naveen Manga, take the stage together to share why Hilton believes a strong partnership between the two teams is the key to success in today’s economy. Learn how this collaboration has helped Hilton connect the online and offline steps along their customer’s journey, along with a better experience for their own employees.

Speakers
avatar for Nate Barad

Nate Barad

Head of Product Marketing, Bloomreach
Nate Barad is a vital force in bringing the world's leading brands into the digital realm. He has lived and worked internationally, playing a lead role in building online businesses for Major League Baseball, Autotrader, ING Direct Paris, and Bank of England.His deep expertise in... Read More →
avatar for Jennifer Chick

Jennifer Chick

VP of Marketing Execution & Operations, Hilton
Jenn Chick is the Vice President of Marketing Execution and Operations for Hilton Worldwide.  Jenn has 20 years of experience in ‘making marketing happen’ working across industries to create and deploy integrated marketing solutions. Her focus within Hilton Worldwide is to transform... Read More →
avatar for Naveen Manga

Naveen Manga

VP of Customer Journey Technology and Delivery, Hilton
Over eighteen years of business technology leadership experience spanning travel & hospitality, manufacturing, education, consumer services, financial services, consulting, non-profit, and healthcare verticals. Versatile, adaptable and collaborative leader delivering business capabilities... Read More →


Thursday October 11, 2018 1:30pm - 2:00pm PDT
Main floor 969 market street, San Francisco

2:00pm PDT

Customer Experience: Not as hard as you think
In this session, Ivo Bronsveld will share the common pitfalls to should avoid when using or starting to use content in your commerce environment to improve your customer experience. Next to that, he will showcase what a successful customer experience looks like using the Bloomreach DXP for Commerce solution.

Speakers
avatar for Ivo Bronsveld

Ivo Bronsveld

Dir. of Product Innovation, BloomReach


Thursday October 11, 2018 2:00pm - 2:30pm PDT
Lower floor 969 market street, San Francisco

2:00pm PDT

What's new for developers: Learn about the latest tools available for you
Across every industry, in both B2B and B2C, you compete on Experience powered by great technology. Learn how you can set up relevant content delivery across every channel, give industry-leading flexibility to both marketers and developers, and leverage an API-architecture to connect you tech investments and build a powerhouse of a Digital Business. 

Speakers
avatar for Gijs Hendrix

Gijs Hendrix

Product Manager, BloomReach
avatar for Shalu Pandey

Shalu Pandey

Product Manager, BloomReach


Thursday October 11, 2018 2:00pm - 2:30pm PDT
Main floor 969 market street, San Francisco

2:30pm PDT

Breakthroughs: Accelerating merchandisers' impact
Two senior merchandising leaders share how they helped their teams or organizations get "unstuck" in their thinking or processes. They'll share recent examples of how their teams became more collaborative, agile, or data-driven in order to move from smaller, siloed, incremental merchandising improvements to significant revenue impact for their companies.

Moderators
avatar for Christy Augustine

Christy Augustine

Chief Customer Officer, BloomReach

Speakers
avatar for Hanna Bang

Hanna Bang

Sr. Manager Site Merchandising, The Walt Disney Company
avatar for Victoria Perry

Victoria Perry

Former GM of Fashion, eBay


Thursday October 11, 2018 2:30pm - 3:00pm PDT
Lower floor 969 market street, San Francisco

2:30pm PDT

Pivot When You Get Stuck: How Staples is Reinventing Itself to Power Businesses
Staples’ SVP of eCommerce and Digital Platform, Fahim Siddiqui, shares the story of how a strong brand, largely developed by retail and a focus on the consumer market, has pivoted to focus primarily on serving businesses. Now privately owned with a new management team, Staples is rapidly transforming the company into an agile, digital commerce business built on a new technology stack.

Speakers
avatar for Fahim Siddiqui

Fahim Siddiqui

Senior Vice President eCommerce & Digital Platform, Staples


Thursday October 11, 2018 2:30pm - 3:00pm PDT
Main floor 969 market street, San Francisco

3:00pm PDT

Break
Please join us for a thirty-minute break at the Connect Zone on the top floor before we have the closing sessions on the main stage, followed by the brBash!

Thursday October 11, 2018 3:00pm - 3:30pm PDT
Top floor - Connect Zone 969 market street, San Francisco

3:30pm PDT

5 Supers in the Experience Era - the BRoadmap
A sneak preview of our latest product developments by the BloomReach Product leadership team. Learn how we have innovated on the joint BloomReach + Hippo platform to drive real personalization through radical openness and integrated intelligence.

Speakers
avatar for Arjé Cahn

Arjé Cahn

CTO of BloomReach Experience and co-founder of Hippo, BloomReach
Arjé is the brains behind BloomReach Experience Manager. He has a record of building groundbreaking software in his role as co-founder and CTO of Hippo CMS, which is regularly recognized by top analyst firms for its technological excellence. He has earned his stripes in the open-source... Read More →
avatar for Will Uppington

Will Uppington

Chief Product & Strategy Officer, BloomReach
Will leads the teams creating BloomReach’s overall product vision and plotting the initiatives that ensure customers’ ongoing success for BloomReach Search and Merchandising. He has a record of dramatically increasing revenue at companies where he’s worked, including Clearwell... Read More →


Thursday October 11, 2018 3:30pm - 4:00pm PDT
Main floor 969 market street, San Francisco

4:00pm PDT

brAwards: The BloomReach Connect Awards
We are excited to announce and award remarkable BloomReach customers for the first time at Connect!

The brAwards are designed to recognize outstanding results in various aspects of digital experience, including the creation and deployment of top-notch digital experiences, digital merchandising and the implementation of DXP systems. Stay tuned for the winner categories.


Speakers
avatar for David Hurwitz

David Hurwitz

CMO, BloomReach
David leads BloomReach’s marketing and sales development initiatives and organization. His Silicon Valley career began as a software engineer. Later, he created the concepts of IT Governance solutions as CMO of publicly-traded Niku Software and Lean IT as a marketing executive at... Read More →


Thursday October 11, 2018 4:00pm - 4:30pm PDT
Main floor 969 market street, San Francisco

4:30pm PDT

brBash! The Afterparty
Make sure you cancel your plans for the night to enjoy an amazing afterparty, aka the BloomReach Bash, on the top floor of The Village venue. There will be music, drinks, bites to eat and great company. We'll make sure the ambiance is set for the perfect networking opportunity, going home with actionable takeaways and tons of new valuable connections.

Thursday October 11, 2018 4:30pm - 8:00pm PDT
Top floor - Connect Zone 969 market street, San Francisco
 
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